RETURN POLICY
KĀMANAKOA® Returns & Exchanges
We want you to feel confident in what you wear. If something isn’t quite right, we’re here to help make it right!
EXCHANGES
• We offer exchanges only (no refunds)
• If your item is out of stock, store credit will be issued
TIMEFRAME
• Exchanges accepted within 15 days of delivery
• Items must be shipped back within that same window
ITEM CONDITION
To qualify for an exchange, items must be:
• Unworn
• Unwashed
• In original condition and suitable for resale
NON-ELIGIBLE ITEMS
• Sale items
• Limited or special releases
• Custom or modified items
• Previously exchanged items
SHIPPING
• Customers cover return shipping to us
• We’ll cover shipping on the replacement item back to you
PROCESSING
• Exchanges are processed within 3–5 business days after we receive your item
DAMAGED OR INCORRECT ITEMS
If something arrives damaged or incorrect:
• Contact us within 3 days of delivery
• Include a photo and we’ll take care of it at no cost
DELIVERY & SHIPPING ISSUES
• Once your order ships, it is handled by the carrier
• If a package is marked as delivered, please contact the carrier directly
INTERNATIONAL ORDERS
• All international sales are final
START AN EXCHANGE
Email: [your email here]
Include your name, order number, and the item you’d like to exchange
KĀMANAKOA® is built on quality and accountability — we stand behind every piece we make.